TERMS AND CONDITIONS – BOOM CHARTERS LIMITED
We reserve the right to reschedule, reroute or cancel a trip due to weather, customer safety or other reasons. If we cancel the trip we refund the time affected.
Scheduled Day tours
If we cancel the trip or part of the trip we refund the time affected. If the customer cancels within 24 hours of departure, no refund.
If customer cancels prior to 24 hours before departure, full refund. Exclusive Tours
Prior to 90 days before charter, full refund , no cancellation fee. 90 – 60 days before charter, refund less $200 cancellation fee. 59 – 30 days before charter, 30% refund of total charter cost.* Less than 30 days – no refund. *
*If we are able to rehire the vessel to equivalent charter fee we will refund, less 20% or $200, whatever is greater, as cancellation fee.
We accept Visa and Mastercard credit cards – please phone details. We accept direct payment to our bank account – please phone or email for details.
We hold your credit card details for booking confirmation. On the day of the tour you can choose your preferred method of payment, i.e. cash, credit card or eft-pos.
Final Payment due on commencement of charter.
The skipper is responsible for all safety decisions.
All skippers are commercially qualified and are Maritime New Zealand certified. They are certified First Aiders.
All vessels are Maritime New Zealand surveyed. They are externally audited to ensure systems and operating procedures are of highest standards. There is a documented maintenance program and all gear is maintained regularly.
Clients must inform Boom charters limited of any pre-existing medical conditions prior to trip departure. Adults must ensure children in their care follow the instructions of the skipper. Skipper’s instructions must be followed at all times.
Overcast, drizzle or rain will not mean cancellation of the trip. We expect clients to honor their booking. We reserve the right to reschedule, reroute or cancel a trip due to weather, customer safety or other reasons. If we cancel the trip we will refund the time affected. For canceled trips we will try to re-book on an alternative day.
Booking and payment with Boom Charters Limited is deemed acknowledgement and acceptance of following disclaimer.
Boom Charters Limited shall not be liable for any death, personal injury, or loss or damage to property and it is a condition of booking with Boom Charters Limited that you hereby release to the full extent permitted by law, Boom Charters Limited its employees, directors and any sub contractors from all actual or contingent liability in respect of such personal injury, death, loss or damage.
All sailing passengers shall comply with any direction given for the safety of the vessel and comfort of passengers and agree that willful non compliance with such directions may result in an immediate return to the nearest port or the embarkation point without refund.
It is a condition of booking and undertaking a charter that any passenger indemnify Boom Charters Limited for all willful damage caused by any such noncompliant passenger.
All passengers of Boom Charters Limited shall be liable for any cost associated with repairs and/or replacement of the vessel and/or equipment which occurs as a result of willful damage.